30% of sales will go towards COVID-19 relief efforts | Enjoy Free U.S. Shipping!

COVID-19 Response

Dear Beautiful Souls,

With all our events canceled to a later date, we miss the interpersonal relationships we've had with you, including our friends and families. Our shows gave everyone a reason to come together to share our love for art, jewelry, food, and fashion, or simply to just hang out. It has been a pleasure meeting everyone, and having profound conversations about life and love. Collectively, giving me inspiration to channel into my creative practice.

Since the COVID-19 pandemic, it has become unpredictable when we would all be able to reconnect again. Therefore, our online store will remain open during the quarantine and it will be an honor to continue to service you with handcrafted heirlooms. Rest assured that every order is cleansed and sanitized before shipment. Aside from our commitment to sustainability, feel good that 30% of sales will go towards COVID-19 relief efforts. See below. 

During this phase, we will also be using this time for creativity and to update the website. During the site updates, a few features will be disabled, such as check out. If you see something you like, please contact us directly so we can assist you in the ordering process. In the mean time, we will be focused on creating one-of-a-kind pieces of jewelry to add to the site at a later date, or as we finish them.

We are grateful for the years of continued support, loyalty, and love. Feel free to check us out on our IG @tin_haus where we are posting daily on all the behind-the-scenes, jewelry, crystals, and the occasional random hilarity. Stay safe and see you on the other side!

Love,

Christina and the TIN HAUS Team

 

Causes TIN HAUS will be supporting during the pandemic:

Direct Relief provides doctors and nurses with lifesaving medical supplies. The organization distributes protective masks, examination gloves, and isolation gowns to healthcare organizations with confirmed COVID-19 cases.

 

 

CUSTOMER SERVICE IS OPEN

Please contact us directly for assistance on placing an order:

tinhaus.info@gmail.com

(323) 366-9982

 

Hours of Operation:

Monday – Friday:  9AM – 6PM

Saturday:  10AM – 5PM

 

JEWELRY PRODUCTION

Our manufacturing time has increased from our usual 2-week turnaround. The pandemic has caused shipping delays all around. Please allow 4-6 weeks of production prior to shipment.

We understand that it may seem long, but we are confident it will be worth the wait once you get your one-of-a-kind piece of jewelry.

 

RETURNS / EXCHANGES

Since every piece of jewelry is handcrafted to order, we accept exchanges or returns for store credit only. We have increased the returns/exchange window from 7 days to 14 days. Please read our Terms and Conditions for more information.

All jewelry is final sale.

If you have any questions about ordering, please contact us:

tinhaus.info@gmail.com

(323) 366-9982